Our services
We take a proactive approach to managing your community retention. CAM Ascent provides you with the roadmap, the tools, and the guidance you need drive your portfolio health optimization and growth.
When your clients are unhappy, they don’t always say it out loud.
CAM Ascent helps you:
🔹 Identify communities at risk
🔹 Understand the root causes
🔹 Deploy targeted action plans
🔹 Improve NPS and drive positive reviews
It’s not about guessing. It’s about knowing. And then doing something about it—before it’s too late.
We turn community frustration into loyalty. You just need the right insights—and a path forward.
Board Member Engagement
Through surveys, Net Promotor Scores (NPS), and touchpoints, we obtain and measure your Boards level of satisfaction and overall experience with your management services.
Analysis of Key Insights & Metrics
We deliver your boards feedback in a scalable, data driven way to identify gaps, inefficiencies, or opportunities for enhancement.
Retention & Growth Strategies
Our team then provides you with tools and guidance to monitor at risk accounts and enact change.
We also amplify your promoters to drive online referrals and recommendations to strengthen your online reputation and drive new business growth.
Customized Solutions
As a trusted partner, our mission extends beyond metrics. We also offer additional services including customized playbooks, workflow documentation and one on one assistance based on your unique needs.
Conducting periodic in-depth surveys with HOA board members can help you gain valuable insights, enhance communication, meet expectations, and strengthen the overall working relationship. It enables you to continuously improve your services, align with board member needs, and foster a collaborative and productive partnership.